"We will increase transparency and reliability." Korea Football Association establishes 'Guidelines for Operation of Newspaper High School Center'

"We will increase transparency and reliability." Korea Football Association establishes 'Guidelines for Operation of Newspaper High School Center'

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The Korea Football Association (KFA) will strengthen communication with soccer fans and seek transparency in handling civil complaints.

The association announced, "The 'Guidelines for the Operation of the Newspaper Center' are enacted and implemented."

The association has been operating a "newspaper center" that receives and handles soccer-related complaints, but the guidelines have been prepared based on internal judgment that there is a lack of clear operating grounds. The main purpose of the guidelines is to ensure promptness, fairness and transparency in handling civil complaints, and to protect the rights and interests of civil petitioners.

The 'New Report Center' is operated through the association's website, and civil complaints are received online. The received civil complaints are confirmed by the department in charge of the association's ethics and audit functions and then transferred to the relevant departments for processing. The result of handling the civil complaint shall be notified to the complainant within 10 days from the date of receipt, and in case of unavoidable circumstances, it can be extended only once.

The establishment of the operating guidelines was led by the compliance office created to strengthen quality management during the last association's reorganization process. "The establishment of this guideline laid the foundation for more systematic and responsible handling of soccer fans' opinions," said Kim Yoon-joo, head of the compliance office. "We will continue to make efforts to strengthen communication with fans and increase transparency and reliability in soccer administration."

The 'Guidelines for Operation of the Association Newspaper Center' prepared this time apply to associations, provincial and provincial associations, and federation organizations. However, if there is a separate procedure under related laws, such as human rights violations or public interest reports, the relevant procedure shall be followed. 메이저사이트

With the enactment of the guidelines, the association plans to more actively reflect the voices of soccer fans and realize transparent and responsible soccer administration.